The high scores were a surprise. 1-800-Flowers isn’t exactly beloved, and we experienced a few of its biggest complaints first hand. When you place your order, shipping costs are hidden until the very last second — a shock if you’re not braced for it. Our bouquet of 12 long-stemmed red roses jumped in price from $60.00 to $96.44. This jump was especially painful after we’d experienced the transparent checkout process of The Bouqs Co., which folds shipping into its advertised price (a cheaper price, at that). 1-800-Flowers is also the company whose robo phone center hung up on us. We assume these factors have a lot to do with the company’s numerous 1-star reviews, and they are definitely the reasons 1-800-Flowers came in third. But would we be thrilled to have their bouquets on our desk at work? You better believe it.
When we called to inquire what went wrong in Seattle, it was frustrating: we were disconnected twice after waiting awhile on hold before finally getting in touch with a customer service manager who informed us that we had actually been sent the wrong bouquet! We walked through our options: FlowerPetal said Seattle’s flower shop has been a trusted partner for years and was quick to offer a replacement bouquet or full refund — all great to hear, but the experience coupled with an outdated website couldn’t top FTD.
The Chicago bouquet was delivered in a clear glass vase, dropped off by hand with no box or wrapping — the delivery person just handed us the vase of flowers and that was it. The arrangement was kissed with tiny daisies we didn’t know would be there, and dramatic, trailing greenery trickled down the sides of the vase. It didn’t look like its picture online (which actually makes the bouquet look sparse); it was better. It was also bigger by a third than most of the other bouquets we received, and carefully arranged to set off the red roses, which were fresh and at the height of their beginning-to-open beauty. They smelled wonderful. We were stunned.
As a leading florist in Keyser, Christy's Florist offers professional flower arrangements and gifts for any occasion. The expert florists at Christy's Florist are committed to designing beautiful, quality arrangements and providing exceptional customer service to our customers. We offer reliable floral delivery throughout Keyser and as well as same-day delivery services for your convenience. Our dependable florist network offers flower delivery nationwide.
During difficult times like the loss of a loved one, sometimes it is hard to find the words to say. Send your deepest condolences with sympathy flowers and comforting gifts to let them know you are thinking of them. In case you would prefer to speak with one of our trained Customer Service Agents about your sympathy gift order, call us at (800)356-7478, and we will be happy to help with your order and selection.
Shop our selection of gorgeous bouquets and arrangements. From our incredible luxury collection featuring stunning long-stemmed roses and exotic orchids to cheery mixed bouquets and festive seasonal collections, there’s something here for everyone, and every occasion. Last-minute shoppers will appreciate our helpful delivery options, including overnight and same-day flower delivery. We even offer the choice of Sunday delivery. When you can’t be there in person, flowers delivered same day are a wonderful way to let loved ones know you’re thinking of them.