The Chicago bouquet was delivered in a clear glass vase, dropped off by hand with no box or wrapping — the delivery person just handed us the vase of flowers and that was it. The arrangement was kissed with tiny daisies we didn’t know would be there, and dramatic, trailing greenery trickled down the sides of the vase. It didn’t look like its picture online (which actually makes the bouquet look sparse); it was better. It was also bigger by a third than most of the other bouquets we received, and carefully arranged to set off the red roses, which were fresh and at the height of their beginning-to-open beauty. They smelled wonderful. We were stunned.
PickupFlowers. Did the roses arrive? Yes. But there was no vase and no water, and in Seattle, six of those roses were carnations. The company had an appalling website that felt so sketchy that we paused hard before entering our credit card information, and customer service answered zero of our three calls. In Chicago, the bouquet was delivered with a free small box of Godiva chocolate, but the chocolates were completely melted. Bummer.
We're the best choice when shopping online for gifts and flowers just because, or for special occasions like Mother's Day or Valentine's Day. Choose the perfect gift from the best selection of flower arrangements, roses, mixed bouquets, fruit arrangements, gourmet baskets, and other gifts. With a wide variety of colors, sizes and seasonal themes, we have flowers and gifts for everyone. With same-day gift delivery, we're also your source for last-minute gifts, too!
The online flower delivery industry is huge, accounting for more than $3 billion in sales in 2017. But it doesn’t have a great reputation. It’s easy to find customer horror stories that range from wilted, pitiful bouquets to deliveries that simply never showed up. The best online flower delivery service should be different: It should reliably deliver beautiful blooms anywhere in the continental US. Our quest to find the best took us past company websites straight from the year 2000, through some seriously underwhelming customer service calls, and led — eventually — to a handful of stunning bouquets. Our winner was Florists' Transworld Delivery (FTD), one of only a few companies that managed to meet all our criteria. FTD delivered bouquets of consistent quality across our four test cities, and we had no trouble getting a real, live customer service rep on the phone to address our questions. If this company doesn’t have the flowers that you want, you can also try FlowerPetal, 1-800 Flowers, or The Bouqs Co., but we found their quality less consistent.
Shipped in a Gift Box – If you don’t need your flowers same-day, flowers delivered in a gift box is another option that is available. These floral arrangements are sometimes available in bouquet form, or with a vase, and shipped through the mail. Shipping times depend on the day you order and the recipient’s location, but can ship as soon as a couple of days. Flowers shipped in a gift box usually arrive disassembled with assembly instructions included in the box. Many of our plants like succulents and cacti, in addition to blooming plants like rose plants and orchids, are also shipped via mail. Order tracking is available.